1. Information We Collect

We collect contact details, account identifiers, brokerage API keys, usage logs, and telemetry necessary to operate the Blue automation suite. Optional marketing preferences are stored only when you opt in.

2. How We Use Your Data

Data is processed to authenticate users, deliver trading automation, monitor system performance, provide support, comply with legal obligations, and improve product safety.

• Trade execution data is used to generate analytics dashboards and performance reporting.
• Support tickets and chat transcripts help us resolve issues and enhance service quality.
• Aggregated usage insights guide product enhancements without identifying individual traders.

3. Legal Basis for Processing

We process personal data on the basis of contractual necessity, legitimate business interests, and compliance with applicable financial regulations. In limited cases we rely on your explicit consent, which you may withdraw at any time.

4. Data Sharing and Transfers

PrysmAlgo does not sell customer data. We may share information with verified infrastructure providers, compliance partners, or regulators when required. Cross-border transfers follow industry-standard safeguards such as SCCs or equivalent agreements.

5. Security Measures

Encryption in transit and at rest, role-based access controls, secret rotation, and continuous monitoring protect your brokerage credentials and telemetry. We never obtain withdrawal permissions or direct custody over funds.

6. Data Retention

We retain personal data only for as long as needed to deliver services, meet contractual requirements, or satisfy legal obligations. API keys and trading logs can be purged on request, subject to compliance record-keeping rules.

7. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, portability, or restriction of your data. We respond to verified requests within 30 days unless a shorter statutory period applies.

8. Children and Restricted Users

PrysmAlgo is not intended for minors or individuals prohibited from trading leveraged instruments. We do not knowingly collect data from these users and will delete such data if we become aware of it.

9. Updates to This Policy

We may modify this Privacy Policy to reflect regulatory changes or product enhancements. We will notify you of material updates through the platform or email communications.